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Quick question, quick reply, and I am so happy! Thanks for such a speedy response and great advice!

Elissa Sharpe

Incredible customer service and quick turn around times. Recommend them to anyone in need of repairs.

Kyall Ireland

Every visit to Mike & Penny has been pleasant and the service outstanding. I can not thank Mike enough for his help today. I bailed him up first thing in the morning when he opened and he went out of his way to accommodate me urgently with a thread jam in my embroidery machine. Fixed it so quickly and I was on my way. It's running like a dream again. Without Mike helping me today I would not have been able to finish some pressing projects this weekend. Very accommodating and appreciated, thank you so much

Lyn Richardson

Thank you to Mike and Penny for your help fixing my ruffler foot i managed to get the dress finished :) i cant recommend you guys enough between the great work and the fabulous customer service.

Zoe Arvidson

My overlocker broke down at the worst possible time. Mike & Penny helped me get my machine back up and running with time to spare. The service and care they gave me was perfect in every way. I will never go anywhere else or trust anyone else with my machines.

Alexandra N

I took my PE770 into Mikes Repair shop as it was acting up and being very naughty. Mike fixed it up brilliantly and even quicker than what he told me it would take. Would defiantly recommend to others.

Carly Lorenz

I have had a problem with my machine that is on my quilting frame, penny and mike did not stop helping until it was completely solved. Even though it was not a mechanical issue they kept researching and found the solution. I am so greatful, thanks guys

Rebecca Barclay

Mike and Penny are absolutely wonderful people who go to any lengths to satisfy their customers! Their service is first rate and very reasonably priced. I won't go anywhere else.

Renee Ianna

Excellent service and wonderful people. Very helpful in recommending local people for classes, and also helped me out with tips and pointers.

LeeAnne Forte

Thank you Mike for servicing both my Janome machines, they are running better than ever and I appreciate the reasonable price along with the three month guarantee. It is wonderful to deal with local, honest businesses who care! I have no hesitation in recommending you to my fellow sewers!

Karen Bryant-Gorton