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Brother Free Motion Grip

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10 out of 10! Exceptional customer service.

Rachel Louise

The various of knowledge about sewing machines and overlockers. Great service

Mervi Soini

Absolutely the best service ever received. Thank you for going above and beyond to fix my machine. Have never received such lovely service anywhere before. Will be driving over an hour in future to bring my machine in for services in future. Thank you!!

Melanie Muller

Quick question, quick reply, and I am so happy! Thanks for such a speedy response and great advice!

Elissa Sharpe

My Janome Overlocker is now working beautifully!! Thank you so very much to Mike & Penny for their fabulous customer service!! I know now that any concerns I have with my machines Mike's Sewing Machine Repairs Team will be there for me. I wouldn't go anywhere else now!

Shirley Draddy

Awesome service and customer care. Thanks for taking care of my sewing machine, I use it everyday so the speedy service was perfect.

Kris Farley

Every visit to Mike & Penny has been pleasant and the service outstanding. I can not thank Mike enough for his help today. I bailed him up first thing in the morning when he opened and he went out of his way to accommodate me urgently with a thread jam in my embroidery machine. Fixed it so quickly and I was on my way. It's running like a dream again. Without Mike helping me today I would not have been able to finish some pressing projects this weekend. Very accommodating and appreciated, thank you so much

Lyn Richardson

Excellent service and wonderful people. Very helpful in recommending local people for classes, and also helped me out with tips and pointers.

LeeAnne Forte

Fantastic service, great advice and a machine that runs perfect. Thank you.

Wendy Buchanan

Efficient and excellent service to my embroidery machine, fixed up all my mess, running like a dream.

Christine Waller