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Mike and Penny are absolutely wonderful people who go to any lengths to satisfy their customers! Their service is first rate and very reasonably priced. I won't go anywhere else.

Renee Ianna

Every visit to Mike & Penny has been pleasant and the service outstanding. I can not thank Mike enough for his help today. I bailed him up first thing in the morning when he opened and he went out of his way to accommodate me urgently with a thread jam in my embroidery machine. Fixed it so quickly and I was on my way. It's running like a dream again. Without Mike helping me today I would not have been able to finish some pressing projects this weekend. Very accommodating and appreciated, thank you so much

Lyn Richardson

Just had my machine serviced and it’s never been better thank you.

Waveney Easton

Thank you Mike for servicing both my Janome machines, they are running better than ever and I appreciate the reasonable price along with the three month guarantee. It is wonderful to deal with local, honest businesses who care! I have no hesitation in recommending you to my fellow sewers!

Karen Bryant-Gorton

Thanks Penny for helping me out today. Such friendly service.

Helen Muriel

I took my PE770 into Mikes Repair shop as it was acting up and being very naughty. Mike fixed it up brilliantly and even quicker than what he told me it would take. Would defiantly recommend to others.

Carly Lorenz

Absolutely the best service ever received. Thank you for going above and beyond to fix my machine. Have never received such lovely service anywhere before. Will be driving over an hour in future to bring my machine in for services in future. Thank you!!

Melanie Muller

Friendly, efficient and good old fashioned honest service!

Tina Joester

Mike has serviced & repaired my machines for over 5 years now. Mike has had extensive training straight from the machine companies and I feel there would be no problem he couldn't diagnose and fix. I have always been completely satisfied with his service and am happy to recommend his service!!

Cheryl Maree

10 out of 10! Exceptional customer service.

Rachel Louise